FAQs

This page contains useful information that may help you both before and after you book. If you can’t find what the information you need, please contact our Support Team


Registration and Availability

How do I register for a course?

Please complete the online booking form. You will normally receive an email confirmation within a few hours.

When can I start my course?

You can start your class on any Monday. If Monday is a public holiday then courses start on a Tuesday.

Can I start my course on a day other the Monday?

Wherever possible you should try to start your English course on a Monday. However, it is also possible to start in the middle of the week when you are not able to arrive on Monday.

How far in advance do I have to make my booking?

For the widest choice of accommodation and courses please book as early as possible. It also possible to book a course at short notice.


Prices and information about course and accommodation

What courses do you offer and how much do they cost?

Please click here to see all course prices.

Where can I stay?

Please click here for accommodation options and prices.


The school

Where is the school located?

The school is located in Chelsea which is in the centre of London and in travel zone 1 You can reach the school easily by tube (District & Circle line) and bus (any bus to Sloane Square). The closest bus stop is at Sloane Square (4 minutes walking distance), the nearest tube stations are Sloane Square (5 mins walking distance) and Victoria (10 minutes walking distance) which is also the closest railway station.

See a map of where we are

Is the school accredited?

We are accredited by The British Council. The British Council is an official organisation that offers a voluntary scheme for monitoring and assessing English language schools in the UK. 'Accreditation' by the British Council means that a school has passed the tests of quality set by the British Council's English in Britain Accreditation Scheme. This accreditation is seen by many as an indication of the quality of the lessons offered by the school. See the British Council web site for more information.

Do you arrange weekend excursions?

You can book weekend excursions outside of London at Victoria School. For example, you may wish to visit places of interest in the UK such as Stonehenge, Bath, Oxford, Cambridge and Edinburgh. Or even visit cities in Europe such as Amsterdam, Brussels and Paris. The excursions are organised by Hallam Anderson Tours who specialise in student trips. <add link> https://andersontours.co.uk/

Is it possible to use Internet?

We provide free WIFI. You can also use our students’ computers to check your emails, to use the Internet and to stay in touch with your friends and family home.

What nationality are the students at the school?

We have students from all over the world.

What is the average age?

The average age is 23 but our oldest student was 86 years old!

What is the minimum age?

The minimum age is 16. Click here for information for under-18s.

Do you supply a student discount card?

If you bring a passport photo with you we can give you a Victoria School student card which can allow you discounts in tourist sites, cinemas, museums and theatres.

How many students do you have at the school?

There is a maximum of 76 places at the school. In the summer we usually have around 60 students. At other times there are between 30 to 40 students.


Courses

Will I get a certificate at the end of my course?

Every student receives a statement of attendance at the end of his course which contains the duration of the course as well as the student's level of English.

How many levels do you have?

We have five levels: Elementary, Pre-Intermediate, Intermediate, Upper-Intermediate, Advanced. For complete beginners we recommend one-to-one tuition for the first two weeks.

Do I need to buy a course book?

We recommend buying a course book if your course is longer than four weeks. For long-term students, it is essential to buy a course book. For short-term courses, we can provide loan books for which you will need to pay a returnable deposit.

What if the level of the class is too low/too high?

Our teachers are always aware that the students are in the correct class according to their level. Should a student recognise that the level in their class is too high/low, they can change the class without any problem.

How many students are in the classes?

The classes have a maximum student number of 12. The average student number per class is 8–9 people.

Can I take holidays?

You can take holidays during your course. Let us know two weeks in advance. Please note that Victoria School is closed for three weeks during the Christmas/New Year period.

How much money will I need per week for day-to-day expenses?

This is difficult to answer, as so much depends on you! However, generally you will need at least £60 per week to cover your expenses for travelling, food and entertainment.


Visas 

How do I apply for a visa? 

If you need a Visa to come to the UK, we will send you a confirmation for your course booking with Victoria School after receiving full payment. You can apply for a Visa then with this paper. Please remember that to obtain a student visa you must study a minimum of 15 hours per week and you must study at a school listed on the Department for Education and Skills Register of Colleges and Learning Providers – Victoria School of English is listed. 

If you need an interview to obtain your visa please remember that it can take a long time to get an appointment at the embassy or consulate, so it is a good idea to book your course early. In the case that your visa is refused, a refund is only payable on Victoria School being shown documentary evidence of a visa refusal. We will then refund fees paid minus bank charges and a £200 administration fee.  


Conditions

How and when should I pay? What happens if I cancel my course?

Please read our terms and conditions here

What happens if there is a public holiday?

Please read our terms and conditions here