The School Office


Victoria School of English
28 Graham Terrace
London SW1W 8JH

Tel. +44 (0) 20 7730 1333
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Student Welfare

At Victoria School we want your experience with us to be the best it can. We want you to be able to study effectively in a safe and open environment. We therefore have many policies and procedures to ensure this and we are available and happy to help with any of your concerns. Our Welcome Pack includes lots of useful information to help you have an enjoyable stay in London.


General Welfare

  • Jill Hooton is our Welfare Officer. Jill is the lady in the photo above.
  • She is on site to help and support you if you have any questions, queries or problems.

Health and Safety

  • Your safety and security both in and out of school is important to us.
  • We will make every effort to ensure that you feel safe.
  • We have guidelines on staying safe in London.
  • We have procedures regarding emergencies, fire safety and first aid.

Complaints Procedure


Safeguarding Young Adults

  • We realise that many of our students are living away from their family and friends.
  • Our staff are trained to be aware of possible issues that may arise.
  • Please see our Child Protection and Safeguarding Policy for full details.

Learn English & make friends at our English Language School in London!